Empire Relocations | IBA-Approved Since 2010

The Empire Relocations Story

In 2010, when corporate India was accelerating its expansion across metros, a critical gap emerged: no single operator combined audit-trail compliance, IT-equipment expertise, and institutional reliability under one roof. Empire Relocations was founded to fill that gap. Starting from our Delhi NCR headquarters in Gurugram's AIPL Paragon complex, we observed that mid-market corporates and high-value households were caught between two bad options—either hire small, uninsured local operators or overpay aggregators with no accountability.

Our founder recognised that enterprise-grade relocation required three non-negotiables: verified insurance coverage, dedicated project managers (not a call-centre rotation), and GST-compliant invoicing with detailed audit trails. Today, that ethos drives every move, every packing line, every equipment-handling decision.

With more than 15 years embedded in corporate relocation, we've relocated 200+ office teams, 3,500+ households, and handled assets worth ₹650+ crores across India. Our mission remains simple: move your people and assets with institutional rigour—not heroic hustle.

Our Journey & Milestones

2010: Empire Relocations established in Delhi NCR; first corporate contract with a 50-person IT firm relocating from NOIDA Sector 63 to Bangalore Whitefield.
2013: Achieved IBA-Code MUO-2547 certification—our first third-party validation of safety and compliance protocols.
2015: Expanded to Mumbai (Bandra), Bangalore (Indiranagar), and Hyderabad (Gachibowli); crossed ₹10 crore annual turnover.
2017: Pioneered IT-equipment handling SOP for data-centre migrations; partnered with 6 national insurance carriers for comprehensive liability coverage.
2019: Achieved GSTIN: 07CFHPS1719A2ZN registration; enabled 30-day credit terms for corporate clients under formal contracts.
2021: Relocated 200-employee office move for a Fortune 500 subsidiary over a single weekend; delivered full workstation operability by Monday 9 AM.
2024: Managing 15+ concurrent corporate moves across 8 metros; maintained 99.2% on-time delivery record for FY2024.

What Makes Us Different

In a market where non-IBA local movers still dominate, we've chosen the harder path of institutional accountability. Here's what sets Empire Relocations apart:

IBA-Approved with verified audit trail: Code MUO-2547 is not a badge—it means third-party inspectors audit our packing methods, lorry maintenance, and staff protocols annually. Non-IBA competitors skip this entirely.
Dedicated project manager per move: Not a rotating call-centre agent. Your dedicated PM owns your move from survey to handover. For a 100-person office relocation, that's one PM managing site logistics, vendor coordination, and compliance simultaneously.
IT-equipment specialisation: We don't treat servers like sofas. Our handlers complete NSE-certified equipment-handling training; we use ESD-safe packing for electronics; we maintain chain-of-custody documentation for every asset. This matters for your Bangalore tech hub moving to Hyderabad.
GST-compliant invoicing with line-item granularity: Your finance team gets GSTIN-verified invoices (GSTIN: 07CFHPS1719A2ZN) with itemised costs—packing, transport, labour, insurance—so you can allocate to projects and pass audit without friction.
30-day credit terms for corporate clients: Unlike cash-upfront aggregators, we offer formal net-30 invoicing to registered corporates. This frees your working capital for the actual move, not its financing.
Pan-India infrastructure: We operate from company-owned depots in Delhi, Mumbai, Bangalore, Hyderabad, Pune, and Kolkata—not franchise networks. This ensures consistency and direct liability.

Our Team & Infrastructure

Empire Relocations employs 120+ staff across operations, including 45 trained handlers (each NSE-certified for equipment handling), 12 dedicated project managers, and a 15-person compliance & documentation team. Our team spans three decades of collective relocation experience; most senior handlers have worked 8+ corporate office relocations. Our Delhi NCR ops centre spans 8,000 sq. ft. across Gurugram (Sector 45), with climate-controlled storage for temperature-sensitive electronics and pharmaceuticals.

Our fleet comprises 55 vehicles—from 500-litre compact movers to 20-tonne lorries fitted with GPS tracking and air-suspension for equipment stability. Every vehicle undergoes third-party fitness certification quarterly. We also partner with Allcargo and SafeExpress for pan-India express logistics, ensuring even remote destinations (Dehradun, Jaipur, Bhopal) receive institutional-grade service, not local subcontracting.

Certifications & Approvals

IBA Code MUO-2547: Our core certification from the Indian Association of Movers and Logistics (IAML), verified annually. This certification requires audited packing standards, vehicle maintenance logs, and worker safety protocols. Most aggregators bypass this because it costs ₹50,000+ annually and demands transparency.

GSTIN: 07CFHPS1719A2ZN: Full GST compliance registration enabling invoice credits for corporate clients. We file GST returns monthly and maintain audit-ready documentation for every transaction.

Insurance partnerships: We underwrite moves with liability coverage via ICICI General, HDFC ERGO, and New India Assurance. Standard coverage: ₹5 crore for office relocations, ₹2 crore for household moves. Additional coverage available for high-value shipments (pharmaceuticals, electronics, art collections).

Labour compliance: All handlers registered under the Building & Other Construction Workers (BOCW) Act. Salary deposits via bank transfer; annual safety audits conducted by third-party inspectors.

Our Pan-India Reach

We operate from company-owned operations centres in 8 major metros. Each centre maintains independent project management and compliance teams to ensure local accountability without losing institutional oversight.

Delhi NCR – 25+ corporate relocations annually; anchor hub for North India (Gurugram, Faridabad, Greater Noida)
Mumbai – BKC, Bandra, Navi Mumbai; 18+ monthly corporate moves
Bangalore – Indiranagar, Koramangala, Whitefield tech corridor; 22+ monthly corporate moves
Hyderabad – Gachibowli, HITEC City; 12+ monthly corporate relocations
Pune – Hinjewadi, Kalyani Nagar; growing hub for IT startups and MNCs
Kolkata – Salt Lake City, Park Circus; expansion centre for Eastern India operations

Beyond our metros, we service secondary cities—Jaipur, Lucknow, Ahmedabad, Chandigarh, and Dehradun—through partner networks operating under our IBA-backed protocols and supervision.

Why Corporates Choose Empire Relocations

A Fortune 500 company's CFO doesn't evaluate movers on testimonials. They evaluate on three criteria: compliance readiness, cost predictability, and risk mitigation. Empire Relocations delivers all three.

When you brief us on moving your office from DLF Cyber City, Gurugram to a new address in Mumbai's Bandra Kurla Complex, we don't hand you an estimate and disappear. We assign a dedicated PM within 48 hours. That PM conducts a site survey, documents asset inventory (for ₹0 survey fee), identifies risk factors (elevator access, restricted parking zones, IT-stack dependencies), and builds a move timeline that aligns with your IT downtime window. Your PM doesn't change. You know their name, their phone number, their email. They own the move end-to-end.

We issue formal contracts with audit-trail clauses, insurance riders, and penalty clauses for delays. You get itemised GST invoicing within 48 hours of move completion. Your finance team reconciles against the original quote. No surprises. No hidden labour charges. This is why government departments and PSUs book us for relocations requiring CAG compliance.

Looking Ahead

Over the next 18 months, we're expanding our IT-equipment handling certifications to ISO 27001 (data security during moves) and launching a real-time asset-tracking portal for corporate clients. Your lorry, your equipment location, your project documentation—all visible in a single dashboard with 15-minute refresh intervals. No more "where is my shipment?" anxiety calls.

We're also investing ₹3.2 crore in climate-controlled warehousing in Delhi, Mumbai, and Bangalore to support extended storage for corporate transitions, phased office moves, and equipment refurbishment cycles.

Since 2010, Empire Relocations has been built on a simple principle: in relocation, compliance and consistency aren't optional—they're the foundation of trust. Every move, every project, every invoice reflects that commitment. When you call +91 9891300425, you're not speaking to a franchise operator. You're speaking to the company that owns the vehicles, employs the handlers, and guarantees the outcome.

Frequently Asked Questions

What makes Empire Relocations different from other packers in India?

Empire holds IBA Code MUO-2547 and GSTIN 07CFHPS1719A2ZN — compliance certifications most local movers lack. Since 2010, we've completed 5,000+ corporate and household relocations. Our dedicated project manager model, real-time GPS tracking, and 30-day credit terms for corporates set us apart. We specialize in IT-equipment handling and zero-downtime office moves—Friday departure, Monday operational readiness.

Does Empire offer insurance and what's the coverage?

Yes. Our standard coverage protects goods up to 1% of declared value; extended coverage available up to 5% for high-value corporate furniture, servers, and electronics. Claim settlement typically processes within 14 days of documentation. All policies are GST-compliant and invoiced transparently. For large corporate moves, we offer dedicated insurance riders—discuss with your project manager.

Are GST and toll charges included in your quote?

Our enterprise quotes include 18% GST and national highway tolls. No hidden charges. Your GSTIN is linked for input credit eligibility. For moves across state borders—Delhi to Bangalore, or Gurgaon to Mumbai—we provide itemized GST-separated invoicing so your accounts team can process deductions correctly. Quotation breaks down labor, transport, materials, GST, and tolls separately.

How far in advance should a corporate book Empire for an office relocation?

For office relocations, book 30–45 days prior. This allows our project manager to audit your current space, schedule IT downtime coordination with your team, and arrange weekend-specific transport. For household moves within Delhi NCR, 14–21 days is sufficient. Urgent relocations within 7 days are accommodated subject to resource availability; emergency surcharge of 15% applies.

Can I track my goods while they're in transit?

Yes—real-time GPS tracking is standard on all moves. You receive a unique tracking URL and SMS/WhatsApp updates at key milestones: pickup completion, loading start, transit departure, arrival at destination, unloading initiation, and final delivery. Corporate clients also receive daily photo documentation of packed cartons and server racks before they leave your old premises.

What packing materials and methods does Empire use?

We use eco-friendly, multi-layered packing: kraft paper, bubble wrap, foam corners, and wood-reinforced cartons for electronics. For IT equipment, we employ anti-static wrapping and climate-controlled packing. Fragile items—office glassware, mirrors, artwork—receive individual bubble-wrap layering. Materials are GST-invoiced separately; clients can opt for reusable plastic crates (₹500 deposit per crate, refunded post-return) to reduce waste.

Do you offer storage if my new office or home isn't ready?

Yes. Our climate-controlled warehouses in Delhi, Gurgaon, Noida, Bangalore, and Mumbai store goods up to 90 days at ₹150–₹300 per cubic meter monthly. Corporate clients receive 30-day free storage; extended terms negotiated case-by-case. Stored items remain fully insured and tracked. Common for government relocations and large corporate phased moves where buildings aren't yet handed over.

What areas of Delhi NCR and other metros does Empire cover?

In Delhi NCR, we cover all pincodes: Central Delhi (110001–110009), South Delhi (110016–110065 including Vasant Kunj, Defence Colony), East Delhi (110091–110096), North Delhi (110001–110007), Gurgaon (122001–122414), and Noida (201301–201318, Sector 1–150). Nationally, we operate in Bangalore, Mumbai, Hyderabad, and Pune. Inter-city relocations coordinated with our partner network ensure enterprise-grade consistency.